A technical career centered on turning complexity into clarity—across software, infrastructure, and the people who rely on both.
FEB 2025 — PRESENT
Solutions Implementation Manager
LANDIS+GYR
- Support network device deployments for utility customers ranging from tens of thousands to more than one million endpoints.
- Guide customers toward configurations that fit their technical requirements, then troubleshoot communication from SCADA systems through to end devices.
- Assist with firmware, Device Control Word, and software releases across customer environments.
- Built a Flask application that decodes DNP3 data from application logs, replacing manual message-by-message decoding for internal coworkers.
MAY 2023 — FEB 2025
Technical Implementation Engineer I
LANDIS+GYR
- Used MSSQL and Oracle databases to diagnose system issues and improve reliability.
- Wrote and refined Python scripts for automated data gathering and organization.
- Supported Linux and Windows servers and partnered with Development, Engineering, and SQA teams on root cause analysis.
- Worked within formal change-control processes for updates and releases, including post-implementation customer support.
MAY 2021 — AUG 2021
Technical Support Specialist Intern
ROCK CENTRAL
- Provided front-line technical support across the Rock Family of Companies by phone and remote desktop.
- Diagnosed and resolved user issues with a 90%+ success rate.
- Helped create presentations and gamified training modules for common support scenarios.
MAY 2021 — AUG 2021
IBM Accelerate Program
IBM
- Selected for IBM’s Virtual Learning Experience, combining technical projects with professional mentorship.
- Collaborated with a team to build web applications across both frontend and backend.
JUL 2019 — AUG 2019
Mechanisms of Evolution REU
UNIVERSITY OF NEVADA, LAS VEGAS
- Used a genome-wide association study and R-based statistical analysis to explore links between genomic sequences and fat phenotypes in fruit flies.
- Identified 13 candidate genes and presented the findings to UNLV faculty and students.